What is this article about?
The purpose of this article is helping and guiding you throughout recovering your lost Google account(lost due to loss of password or hacking) and help you re-securing it so that wont happend again.
There is few more places you could visit for informations
http://mail.google.com/support/?hl=en Gmail help forum.
But note that you wont be able to recover your account by posting thread on forum, you must follow our instructions to recover your account.
Contents
1.Basic guide how to recover your gmail profile
2. Re-securing your Gmail(Google) account
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Basic Guide How To Recover Your Gmail Profile
If you are here at the moment we will assume that you went on https://mail.google.com/ and unssuccefully logged on your Gmail account. You will need to read our article to understand what method of recovery is best for you.
♦If you are told that your account doesn't exist, account may be deleted by hackers or you typed wrong e-mail(username) so go to this link and fill recovery form.
♦If your password doesn't work, press on "Need help" on page where you sign-in, then press on "I don't know my password" and you will need to type last password you remember(if you remember) then click on "next" button which will lead you to page with few recovery options:
1. Reset your password with your reset e-mail you gave when you were registring to Gmail
2. Reset your password by your mobile device with verification code
3. Go to Account Recovery Form and try to find "Verify your identity" if other options doesn't work.
♦If you dont know your username(e-mail), go to Account Recovery Form and press on "I dont know my username" and then Google will ask you for :
1.Your mobile number
2. Password reset email we earlier mentioned
3. Name and Last Name of your account
♦If you need to supply a mobile number because you need the verification code, you need to follow the process as described:
https://productforums.google.com/forum/?hl=en#!category-topic/gmail/ask-a-how-to-question/r_EfrI4BQU8
♦If nothing of methods above works, you should Account Recovery Form and then presso on
"I have other problems with signing-in" and fill every question google asks for to get your account back such as:
○Date when account is created
○Date of the last time you logged in to your account
○List up to 5 contact you have emailed most frequintelly
♦If you still dont know what to do, there is another article about helping you recover your account. It can be usefull if you still dont know what to do, because there is some cases not explained above.
https://support.google.com/mail/troubleshooter/2943007
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Re-securing your Gmail(Google) account
After you recoverd your Gmail account the first thing you should do is making your account safe so it cant be lost once again. There is few things Google made so you can do it.
The process of re-securing your account contains 2 parts:
[1] securing your Gmail account and
[2] securing your Google account(which holds Gmail).
If you want to be 100% safe you need to complete both things.
1. Google has Account Security Checklist(linked) so you can check you Gmail security
2. Google has Account Securty Chekup(linked), this will lead you to page where you can see your back-up informations that we talked about earlier(mobile number for recovering and secondary
e-mail adress.
After you recover your account you should:
•Change your password here:
https://www.google.com/settings/passwordchange
•Change password recovery options here:
https://accounts.google.com/b/0/UpdateAccountRecoveryOptions?hl=en&service=mail
•Change your personal info here:
https://myaccount.google.com/privacy#personalinfo
•Manage apps connect to your account here:
https://security.google.com/settings/security/permissions
Now when you done everything said above you should log-out and sign-in again to see if everything is good. Once you know you can go into your account you may want to change your password for the last time just to make sure you' re the only one who can enter your account and not risk anyone goes in.
Just dont forgot to go to Account Security Checklist and Account Security Checkup.
The purpose of this article is helping and guiding you throughout recovering your lost Google account(lost due to loss of password or hacking) and help you re-securing it so that wont happend again.
There is few more places you could visit for informations
http://mail.google.com/support/?hl=en Gmail help forum.
But note that you wont be able to recover your account by posting thread on forum, you must follow our instructions to recover your account.
Contents
1.Basic guide how to recover your gmail profile
2. Re-securing your Gmail(Google) account
_________________________________________________________________________________
Basic Guide How To Recover Your Gmail Profile
If you are here at the moment we will assume that you went on https://mail.google.com/ and unssuccefully logged on your Gmail account. You will need to read our article to understand what method of recovery is best for you.
♦If you are told that your account doesn't exist, account may be deleted by hackers or you typed wrong e-mail(username) so go to this link and fill recovery form.
♦If your password doesn't work, press on "Need help" on page where you sign-in, then press on "I don't know my password" and you will need to type last password you remember(if you remember) then click on "next" button which will lead you to page with few recovery options:
1. Reset your password with your reset e-mail you gave when you were registring to Gmail
2. Reset your password by your mobile device with verification code
3. Go to Account Recovery Form and try to find "Verify your identity" if other options doesn't work.
♦If you dont know your username(e-mail), go to Account Recovery Form and press on "I dont know my username" and then Google will ask you for :
1.Your mobile number
2. Password reset email we earlier mentioned
3. Name and Last Name of your account
♦If you need to supply a mobile number because you need the verification code, you need to follow the process as described:
http://gmailblog.blogspot.rs/2011/02/advanced-sign-in-security-for-your.htmlWhy Google needs my mobile number?
https://productforums.google.com/forum/?hl=en#!category-topic/gmail/ask-a-how-to-question/r_EfrI4BQU8
♦If nothing of methods above works, you should Account Recovery Form and then presso on
"I have other problems with signing-in" and fill every question google asks for to get your account back such as:
○Date when account is created
○Date of the last time you logged in to your account
○List up to 5 contact you have emailed most frequintelly
♦If you still dont know what to do, there is another article about helping you recover your account. It can be usefull if you still dont know what to do, because there is some cases not explained above.
https://support.google.com/mail/troubleshooter/2943007
_________________________________________________________________________________
Re-securing your Gmail(Google) account
After you recoverd your Gmail account the first thing you should do is making your account safe so it cant be lost once again. There is few things Google made so you can do it.
The process of re-securing your account contains 2 parts:
[1] securing your Gmail account and
[2] securing your Google account(which holds Gmail).
If you want to be 100% safe you need to complete both things.
1. Google has Account Security Checklist(linked) so you can check you Gmail security
2. Google has Account Securty Chekup(linked), this will lead you to page where you can see your back-up informations that we talked about earlier(mobile number for recovering and secondary
e-mail adress.
After you recover your account you should:
•Change your password here:
https://www.google.com/settings/passwordchange
•Change password recovery options here:
https://accounts.google.com/b/0/UpdateAccountRecoveryOptions?hl=en&service=mail
•Change your personal info here:
https://myaccount.google.com/privacy#personalinfo
•Manage apps connect to your account here:
https://security.google.com/settings/security/permissions
Now when you done everything said above you should log-out and sign-in again to see if everything is good. Once you know you can go into your account you may want to change your password for the last time just to make sure you' re the only one who can enter your account and not risk anyone goes in.
Just dont forgot to go to Account Security Checklist and Account Security Checkup.
_________________________________________________________________________________
More informations:
•Making your account secure: https://support.google.com/accounts/answer/46526
•Detecting potentially suspicious profile activity:
http://gmailblog.blogspot.com/2010/03/detecting-suspicious-account-activity.html
•Someone else is using your adress: https://support.google.com/mail/answer/50200
•Someone else is using your adress: https://support.google.com/mail/answer/50200
•Additional account secure informations:
https://www.google.com/safetycenter/everyone/start/
If you need any help about or if you dont find this article usefull contact me on codesfly04@gmail.com or fill contact form in right column.
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